Leave Feedback

Please rate us

Maximum 500 Characters

Browse...

Upload any relevant picture. Max: 5MB

CAPTCHA
Please wait...

Feedback

We appreciate your feedback…

Who said “You can’t please all of the people, all of the time” ?

That’s how the saying goes, yet that’s exactly what we aim to achieve, your satisfaction is important to us. So please take a moment to leave your feedback, or read through some of the glowing reviews our previous customers have said about us.

What people are saying about us…

Master Locksmiths Association Inspector

Our 7th MLA inspection today.

Nigel has been trading for over 35 years and continues to be a well organised and efficient locksmith who has been a company member for over 20 years.  Continued membership highly recommended.  No non compliances noted.

MLA Inspector: G Turner. Date of Inspection: 20/04/2017

Master Locksmiths Association InspectorMLA - 20th April 2017
Christine Molloy - Tunbridge Wells

Polite, friendly service. Highly appreciated and recommended!

Christine Molloy - Tunbridge Wellsvia Google+, 18th April 2017See review on Google+
Polly P - Canterbury

Nigel is a true professional and very highly skilled, he has transformed the security of our period house with perfectly matching locks and exceptional attention to detail. He was extremely tidy, punctual and organised – we are very pleased with his work and there is no other person we would look to for organising our security in the future.

Polly P - Canterburyvia Google+, 13th April 2017See review on Google+
Dan - Uckfield
Just wanted to say how pleased we are with the service you gave us from the quality of your website to the friendly voice at the end of the phone. Nigel got to us as promised and was a consummate professional and really pleasant bloke.
In these days of instant qualifications and not much experience it was reassuring to be speaking to someone with bags of both.
Top work, done quickly to a high standard at a good price. We will use Clubb again without hesitation.
Dan - Uckfieldvia our feedback form, 27th March 2017
Which? Trusted Traders Consumer
Absolutely brilliant
Nigel Clubb was very professional and friendly. He came out to help us only one hour after we phoned him and we had our door open and fixed within half an hour. I would definitely recommend his locksmith service.
Which? Trusted Traders Consumervia Which? Trusted Traders, 1st February 2017http://trustedtraders.which.co.uk/businesses/clubb-security/
John Broughton - Tunbridge Wells

I have used Clubb Security on a number of occasions now and I am always impressed with Nigel’s knowledge and professionalism and with his calm and courteous approach. He gets the job done quickly and to a high standard with the minimum of fuss. Highly recommended.

John Broughton - Tunbridge Wellsvia Google+, 8th February 2017See review on Google+
Lucy Eccles - Tunbridge Wells

Could not recommend Clubb Security enough. Punctual, efficient, friendly polite and went above and beyond what I hoped would be fixed, genuine care and pride taken in Nigels work which is so reassuring. Thank you very much Nigel Ill recommend Clubb to anyone I know.

Lucy Eccles - Tunbridge Wellsvia Google+, 19th January 2017See review on Google+
Charlie Burch - Crowborough

After being seen by an inexperienced locksmith who couldn’t fix our door, we called Nigel, who arrived within very short notice and corrected the fault with our door. He was polite, uniformed and very professional with his workmanship. I would recommend him to anyone looking for a genuine locksmith.

Charlie Burch - Crowboroughvia our feedback form, 5th January 2017
Which? Trusted Traders Consumer

Excellent job, very professional

I telephoned Clubb Security after finding them via Which Trusted Trader email sent to me a few weeks ago. They took my details in a friendly professional manner and arranged a date/time for Nigel to visit and assess the work. We received a phone call prior to his arrival to say he would be early and was that ok? We were very impressed. Nigel gave us full details of product to use and we chose for our price range, no tough sell! Again, very impressed he gave us a choice. His work was thorough, professional, friendly and we would highly recommend him to anyone. Thanks Clubb! Excellent service.

Which? Trusted Traders Consumervia Which? Trusted Traders, 21st December 2016http://trustedtraders.which.co.uk/businesses/clubb-security/
Laura - Kent

Fast, efficient & professional

I would highly recommend this locksmith. He arrived on time, carried out the work to a high, professional standard. He was friendly and happy for me to get back to him if we had any problems. Great job.

Laura - Kentvia Which? Trusted Traders, 25th October 2016http://trustedtraders.which.co.uk/businesses/clubb-security/
Peter - Kent

Brilliant job

Excellent quick, fair & efficient service.

Peter - Kentvia Which? Trusted Traders, 21st October 2016http://trustedtraders.which.co.uk/businesses/clubb-security/
Iain Smith - Sevenoaks

Many thanks for fixing the bathroom door lock so quickly. I’ll look forward to using your services again. BTW, the tenant said that you were ‘fantastic’ which, as a landlord, is always a relief.

Iain Smith - Sevenoaksvia email, 23rd August 2016
Donna - Southborough

Excellent and efficient service

We rang Nigel at lunchtime and by 7pm the same night two new locks had been fitted and our house was safe and secure. thanks very much. Richard and Donna Thomas. Southborough.

Donna - Southboroughvia Which? Trusted Traders, 15th June 2016http://trustedtraders.which.co.uk/businesses/clubb-security/
Richard - Kent

Prompt and professional

I contacted Clubb Security at lunchtime and as promised arrived early evening. Replaced the cylinder of our existing lock and added a new deadlock for additional security. A very professional and tidy job.

Richard - Kentvia Which? Trusted Traders, 15th June 2016http://trustedtraders.which.co.uk/businesses/clubb-security/
Rebecca Stuart - Horsemonden

Have used Clubb Security twice now and found the service prompt, efficient and top quality. Offered wonderful advice …

Rebecca Stuart - Horsemondenvia Google+, 8th June 2016
Melissa Richards - TN2

Nigel came over to correct problems created by an inexperienced locksmith who left me with a back door that didn’t lock properly. He was extremely professional, cheery and tidy. I wouldn’t hesitate to recommend him and know that if ever I am in need of a locksmith in the future, Clubb security will be my first port of call. Thank you!!

Melissa Richards - TN2via our feedback form, 2nd June 2016
Sarah - Kent

Fantastic service.

Nigel from Clubb Security cames as quickly as he could to unlock my door, and was absolutely brilliant! Would recommend to everyone.

Sarah - Kentvia Which? Trusted Traders, 11th May 2016http://trustedtraders.which.co.uk/businesses/clubb-security/
Peter Rowe - Sevenoaks

Excellent service. Nigel dismantled two 100 year old Edwardian rim locks and cut new keys in half the time quoted by a competitor and for half the price. ASs I refurbish our house I will give Nigel all my locks. 5*

Peter Rowe - Sevenoaksvia our feedback form, 11th May 2016
Isabella - Tunbridge Wells TN3

Brilliant, fast and friendly service. Definitely a number to keep for any emergencies. Thank you, Nigel

Isabella - Tunbridge Wells TN3via our feedback form, 16th March 2016
Nancy - Kent
Professional company and service
Highly efficient from first enquiry to fitting. Knowledgeable trader, reliable and would have no hesitation in recommending or using this company again.
Nancy - Kentvia Which? Trusted Traders, 8th February 2016See review on Which? Trusted Traders
LJ Town
Highly professional, very pleasant and excellent advice. The work was completed quickly and tidily with every aspect fully explained and the pricing was very fair. Would definitely use again.
LJ Townvia Which? Trusted Traders, 14th January 2016See review on Which? Trusted Traders
Which? Trusted Traders Consumer
Prompt and efficient
I had an urgent job for new window handles and locks and Clubb security responded in super quick time and got the job sorted
Which? Trusted Traders Consumervia Which? Trusted Traders, 19th November 2015See review on Which? Trusted Traders
L Hollands, FTA Facilities - Tunbridge Wells

As usual, I called Nigel in a panic and as usual, he arrived promptly and cheerful as ever, and swiftly resolved the issue. What I really like is that when we call, he often offers a possible solution to try before visiting. Top man!

L Hollands, FTA Facilities - Tunbridge Wellsvia our feedback form, 28th October 2015
Which? Trusted Traders Consumer

Nigel has provided incredible service & support. I am so grateful for such efficiency & knowledge. I would not hesitate to recommend him to anyone seeking a genuine, reliable & highly skilled locksmith. A delight to deal with! Thank you.

Which? Trusted Traders Consumervia Which? Trusted Trader, 10th July 2015See review on Which? Trusted Traders
M - Kent

Called Club Security this afternoon and by 8.15pm new locks were installed and working. Very courteous and professional and gave advice too. Wouldn’t hesitate to recommend Club Security and would definitely use them again.

M - Kentvia Which? Trusted Trader, 7th July 2015See review on Which? Trusted Traders
Ana-Maria Rachina - Tunbridge Wells

Would definitely recommend Nigel to anyone needing locksmith services. Very professional, prompt and friendly. Always a reliable service (and we’ve used his services 3 times now).

Ana-Maria Rachina - Tunbridge Wellsvia Google+, 13th July 2015See review on Google+
Maria Campbell - Tunbridge Wells

INCREDIBLE SERVICE!! I am so thankful to have been put in touch with Nigel and Liz for additional security needs. They could not have been more efficient, helpful and genuine. The work was completed to a great standard, very quickly. I would absolutely recommend them to anyone in need of a good, knowledgeable and reliable locksmith. THANK YOU!!!

Maria Campbell - Tunbridge Wellsvia our feedback form, 26th June 2015
Which? Trusted Traders Consumer

Reliable, honest & quick

Nigel came to my home quickly to find out why my lock was not working. He ordered a new part & was back fitting it within a couple of days. He was friendly & courteous and reasonable (price). I have no problem in recommending him.

Which? Trusted Traders Consumervia Which? Trusted Trader, 27th May 2015See review on Which? Trusted Traders
Jo - Kent
Professional, experienced, honest.
A great find. Nigel came within an hour of my call. He dealt with my broken door lock quickly and efficiently. His experience and knowledge were clearly evident but shown in a modest and traditional manner. I am extremely pleased with the result and would not hesitate to recommend him highly.
Jo - Kentvia Which? Trusted Trader, 19th May 2015See review on Which? Trusted Traders
Belinda - Kent
Brilliant job
Clubb Security provide an excellent service. They are prompt, reliable and friendly. I would definitely recommend them.
Belinda - Kentvia Which? Trusted Trader, 30th April 2015See review on Which? Trusted Traders
Neil Pendregaust - Hildenborough

Highly recommended. Nigel is clearly expert at what he does and very friendly with it. Listened to what we wanted and helped us get exactly that. Great support after install – including a coming back at short notice to update and extend the alarm as we figured out how we’d use it.

Neil Pendregaust - Hildenboroughvia Google+, 28th April 2015See review on Google+
Elizabeth - Kent
Fantastic, reliable service
Mr. Clubb is extremely reliable and efficient. No job is too difficult, a super locksmith.
Elizabeth - Kentvia Which? Trusted Trader, 21st April 2015See review on Which? Trusted Traders
J C - Kent
First Class Service & Workmanship
Clubb Security were recommended to us by a friend. We have called them several times over the past year and we have always been extremely satisfied with their prompt, efficient service and pleasant approach.
J C - Kentvia Which? Trusted Trader, 21st April 2015See review on Which? Trusted Traders
Carly Wallington - Tunbridge Wells

Great , prompt , friendly and reliable service always.

Carly Wallington - Tunbridge Wellsvia Google+, 19th April 2015See review on Google+
Julian Devron Green - Tunbridge Wells

Absolutely fantastic products and service. Nigel very patiently talked me through all the details of the new set -up as well as some very useful tips and honest opinions on servicing etc.

Julian Devron Green - Tunbridge Wellsvia Facebook, 13th April 2015
Victoria - Kent
Highly recommended
Efficient, tidy fast & polite, would most definitely use again.
Victoria - Kentvia Which? Trusted Trader, 9th April 2015See review on Which? Trusted Traders
Jenny - Kent

Fast, efficient and professional

Cannot fault the service. Arrived within 30 minutes, rectified both door locks within 10 minutes. Extremely obliging, honest and very highly recommended. Would not hesitate to use again or recommend. Incidentally, returning for another job, hopefully next week, parts permitting.

Jenny - Kentvia Which Trusted Trader, 31st March 2015See review on Which? Trusted Trader
Pat - Tonbridge

Used Clubb for a home safe. Very happy with the work.

Pat - TonbridgeWhich? Trusted Traders, 2nd March 2015
Which? Trusted Traders Customer - Tunbridge Wells

Installed a safe. No complaints at all.

Which? Trusted Traders Customer - Tunbridge WellsWhich? Trusted Traders, 1st March 2015
K Wong - Tunbridge Wells

Fabulous and professional service! I have a broken lock on PVC door. He came within 30 mins as promised and fixed on site in 30 mins!! The engineer was precise, clear and offered me the cheapest option. He didn’t even want a cup of tea, just fixed my door and explained how it broke initially. Excellent!!!

K Wong - Tunbridge Wellsvia our feedback form, January 26th 2015
Paul Johnston, Bursar, The Skinners’ School, T/Wells

Best locksmith around!
We have been using Nigel at our school for a number of years, and I thoroughly recommend him to you should you need services of this nature. Always prompt, always professional, always reliable, and reasonably priced too – if only all trade persons followed his example!

Paul Johnston
Bursar
The Skinners’ School

Paul Johnston, Bursar, The Skinners’ School, T/Wellsvia our feedback form, November 19th 2014
L Anderson - TN4 8SX

A combination lock on a new luggage case could not be opened and we needed prompt service. We certainly received great service and we are most grateful for the manner in which our initial call was handled and the attention given to what was a small problem but which for us was a major issue.

L Anderson - TN4 8SXvia our Feedback form, December 30th 2014
Christine - Tunbridge Wells

Excellent service. Very thorough and patient. I thought I only needed a new cylinder but Nigel spent 1.5hrs in the rain fixing seized up locks in a porch door to make sure it was lockable again. Would recommend!

Christine - Tunbridge Wellsvia our feedback form, December 4th 2014
bsmshe, Ticehurst

Having had a difficult incident with a quite old Ingersoll lock I needed some positive advice and instruction on its future use. This was provided very understandably by Clubb Security, and without any pressure to re-new our security sytems. I would certainly return if I needed further security assistance.

bsmshe, Ticehurstvia Yell.com, November 2nd 2014
Caroline Becher - Tunbridge Wells TN2

Nigel Clubb was exceptionally professional, considerate and timely as well as friendly. I have accessed his services 3 times & recommend him thoroughly.

Caroline Becher - Tunbridge Wells TN2via our feedback form, November 2nd 2014
Liz Laurie, Hartfield

Great to see Nigel again today… He provides a reliable friendly service and most importantly is a trustworthy guy to have in your home. I’d highly recommend!!

Liz Laurie, Hartfieldvia Facebook, October 23rd 2014
Celine - Tunbridge Wells

Nigel has been my locksmith for 7 years. He is a star and I would highly recommend him to anyone for locks, alarms or general security advice.

Celine - Tunbridge Wellsvia our feedback form, October 14th 2014
Mrs de Lotbiniere - Tunbridge Wells

Clubb Security are always very quick to come out and sort out problems and the work is clean and efficient and reasonably priced.

Mrs de Lotbiniere - Tunbridge Wellsvia our feedback form, October 14th 2014
Leisa & Jim Nichols - TN2

Nigel has been our locksmith for 12 years and is also an extremely reliable and helpful keyholder for our burglar alarm. He has always been really helpful, reliable and courteous, providing an excellent service. Nothing seems too much trouble, even sorting out false alarms really promptly at odd times when we are not around. Highly recommended.

Leisa & Jim Nichols - TN2via our feedback form, 28th September 2014
Rosie Wyatt

Mr Clubb gave excellent service and generous time to our worn mortice deadlock problem. I cannot recommend him too highly.

Rosie Wyattvia Google+See Review on Google+
Charlotte Wright - TN8

Nigel arrived to quote me for fitting locks to three internal doors and fixing the garage door handle. Five minutes later, I was happy with the reasonable quote and he started immediately as he had everything I needed in the van. Just over an hour later all done and tidy. Fab job, thanks!

Charlotte Wright - TN8via Facebook, 18th August 2014See Comment on Facebook
Marie Wright

We are thrilled with the service we have received from Nigel at Clubb Security. He is prompt to come out and deal with any problems, nothing is too much trouble and he is extremely experienced and competent. We would definitely recommend him to anyone needing a locksmith.

Marie WrightMayfield, 27th June 2014
Claire Chung - TN1 1TA

Unbelievable!! Truly thoughtful, speedy, cheerful and efficient service. Very pleased-a real find!

Claire Chung - TN1 1TAvia our feedback form, 24th June 2014
Suzanne Parr - Nuffield Health

Nigel was introduced at my workplace where he is constantly being asked to return. Nothing is too much trouble and the service he provides cannot be faulted. I highly recommend his company, you can’t beat this kind of service.

Suzanne Parr - Nuffield Healthvia our feedback form, 23rd June 2014
Dean Douglas - TN2 3SY

After losing my only key to my exterior window/garden store. I contacted the company who installed it and two other key replacement key companies with no joy, I then phoned the friendly team at Clubb who arrived later as agreed. Problem was fixed within minutes and replacement key provided. Top service, very friendly. BIG thumbs up from me.

Dean Douglas - TN2 3SYvia our feedback form, 13th June 2014
George Christodoulou

Very pleased with the Service received many thanks

George Christodoulouvia Facebook, 29th May 2014See Comment on Facebook
Michael J Richards - DA12 5BK

Thanks for a fantastic job with our new door locks, I can’t believe the cost compared to my previous quote, I’m so glad I found you.

Michael J Richards - DA12 5BKvia our feedback form, May 18th 2014
Steffan George

Feedback from MLA Inspection

“Nigel is a typical old school locksmith who has been in the trade for many years and who in my opinion is a model of MLA perfection. No non compliances noticed”

MLA Inspector: G Turner. Date of Inspection: 18/03/2014

Steffan Georgevia Google+See Review on Google+
Gary Cys - DA1

Clubb Security are a friendly and trustworthy locksmith company – I thoroughly recommend them for their professionalism and experience in their business – definite 5 Stars from me!

Gary Cys - DA1via Google+See Review on Google+
Andy Williams

Prompt and professional response to our initial call. All work quoted up-front and then completed on-time and to an excellent standard. Very professional and efficient. I highly recommend them.

Andy Williamsvia Google+See Review on Google+
Janet Holliday

This is the second time Nigel has attended to a door lock problem for me. The first time he managed to repair the lock, which lasted for several more years but, despite his best efforts, this time the lock was broken! Today my new Yale lock was fitted without any issues. Nigel’s attention to detail is superb. Not satisfied with leaving the gaps where the old lock had been removed, he infilled with strips of wood to cover the area to leave it looking extremely neat, hardly noticing the repair! Following a quick clean up, he then cut extra keys for me, two are never enough! Would thoroughly recommend him should you require a locksmith – I wouldn’t use anyone else.

Janet Hollidayvia Google+See Review on Google+

Need a Locksmith from Tunbridge Wells Urgently?

Call for a FREE QUOTE on 01892 530 587 or e-mail our emergency locksmith Tunbridge wells.

You will speak to a knowledgeable member of our team in Tunbridge Wells, NOT a call centre.